Return Policy

Cut lengths cannot be returned unless they are faulty. This is standard across the fabric trade, and the reason is simple: once a bolt is cut to your length, we cannot sell that piece to anyone else.

This is precisely why we offer a swatch service, publish weight and width on every listing, and confirm every order by WhatsApp before cutting. Use all three — they exist to prevent this situation.

If a fabric arrives with a flaw — a weaving fault, a printing error, a stain, damage in transit — tell us within seven days of delivery.

Send a photograph of the fault with the fabric laid flat. We replace from the same dye lot where we still have it, or refund in full where we do not. We pay the return postage.

If we send you the wrong fabric or the wrong length, that is entirely our error. Tell us and we will collect it and send the correct one at our cost, usually within two working days.

Full uncut pieces — a complete six-yard wax print, for example — may be returned within fourteen days provided the packaging is unopened and the piece is in resaleable condition. Return postage is yours unless the item was faulty.

Screens vary, and a colour that looked right online may not look right in your hand. This is not a fault, and it is not covered by returns.

Order a swatch first whenever colour matters. There is a small charge for a set, refunded against your order — we confirm it when you enquire.

Message us on WhatsApp or email orders@yadimsfabrics.com with your order reference and a photograph. We aim to resolve every return within five working days.